Mainstay CVT gives small customer-success teams the health scores, risk management, and success plans that used to cost enterprise money — at a price you can actually say yes to.
The affordable alternative to Gainsight and ChurnZero.
Most small teams only discover a customer is unhappy when the renewal is already gone. Mainstay CVT makes customer value visible, measurable, and actionable — from onboarding to renewal.
Every account's health, ARR, renewal countdown, and churn-propensity score in one view — so nothing slips through the cracks.
A 31-signal risk taxonomy lets your team log, mitigate, and report on churn risks before they become lost revenue.
Turn what customers are buying into measurable goals — baseline, current, target — and prove value realization at renewal.
One ranked action list per CSM — by ARR, severity, and renewal proximity — with the recommended next move attached.
Churn, adoption, renewals, resource performance, and a skills-vs-demand view — the numbers a CS leader needs, without an analyst.
Import your customer list from a spreadsheet and you're running. No IT project, no six-figure onboarding.
No implementation consultants. No quarter-long rollout.
Drop in a CSV from your CRM or a spreadsheet. Health, ARR, and renewals populate instantly.
Build Success Plans, log risks, and watch value realization climb as customers hit their goals.
Each morning your team gets one ranked list of who to save, grow, and renew — with the play attached.
One flat price for your whole team — not per seat. Priced for companies that can't stomach enterprise contracts.
Unlimited customers · unlimited CSMs · all reports
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